We have a 15-day return policy. You have 15 days after receiving your item to request a return. Items must be unworn/unused, with tags, and in original packaging.
How long does processing take?
Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking details once your order ships.
When will I get my order?
Most orders arrive within 5-8 business days after shipping, depending on your location and selected shipping method.
How do I start a return?
Contact us at luu@kkayybuy.com to start a return. If your return is accepted, we'll send you a free return shipping label and instructions.
What do New, Used, and Refurbished mean?
New items are brand new and unopened. Used items are previously owned but tested and working. Refurbished items have been professionally restored to like-new condition with warranty.
